Official Website of Nagar Panchayat Govardhan
This Refund and Cancellation Policy governs online payments made on the official website of Nagar Panchayat Govardhan. Users are advised to read this policy carefully before making any online payment.
Payments made through this website are primarily for municipal services such as house/property tax, fees, charges, and other statutory dues. These payments are generally non-refundable as they are governed by applicable laws and municipal regulations.
Once a payment is successfully completed, it cannot be cancelled by the user. Users are advised to verify all details carefully before proceeding with any online payment.
Refunds shall be considered only in cases of:
Any refund, if approved, will be processed through the original mode of payment and may take a reasonable period of time as per banking norms.
In case of a failed transaction where the amount has been debited from the user's account, but the payment is not reflected in the system, the amount is usually refunded automatically by the bank/payment gateway within the stipulated time.
Users may submit a written request for refund along with relevant transaction details, payment receipt, and supporting documents to Nagar Panchayat Govardhan through the official contact channels.
Nagar Panchayat Govardhan shall not be held responsible for delays or failures in refund processing caused due to banks, payment gateways, or circumstances beyond its control.
Nagar Panchayat Govardhan reserves the right to amend or update this Refund and Cancellation Policy at any time without prior notice. Changes shall be effective from the date of publication on the website.
For any clarification regarding refunds or cancellations, users may contact Nagar Panchayat Govardhan through the official contact details provided on the website.